Privacy Policy

PRIVACY POLICY

Last updated: (2/4/2026)

1. INTRODUCTION

Ask Mercedes LLC, doing business as MVC Consulting (“Company,” “we,” “us,” or “our”), operates askmercedesllc.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information through our contact form.

By using our Site, you agree to the collection and use of information in accordance with this policy.


2. INFORMATION WE COLLECT

A. Personal Information You Provide to Us

When you submit our contact form, we may collect the following categories of personal information:

  • Identifiers:

    • Name

    • Email address

    • Phone number

    • Company name

You voluntarily provide this information when you submit an inquiry through our contact form.

B. Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed on the Site

  • Time and date of visits

  • Referring website

This information is collected using cookies, tracking pixels, and similar technologies, including Meta Pixel and Google Analytics (described below).


3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To respond to your inquiries submitted via the contact form

  • To provide information about our services

  • To improve our website and user experience

  • To analyze website traffic and engagement

  • To conduct advertising and marketing activities

  • To prevent fraud, security incidents, and abuse


4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site.

You may control cookies through your browser settings. However, disabling cookies may limit some functionality of the Site.


5. META (FACEBOOK/INSTAGRAM) PIXEL

We use Meta Pixel (also known as the Facebook Pixel) on our Site for advertising and analytics purposes. Meta Pixel allows us to:

  • Track when users visit pages on our Site

  • Track when users submit a contact form (“Lead” event)

  • Measure the effectiveness of our advertising campaigns

  • Create and deliver targeted advertisements on Meta platforms (Facebook and Instagram)

  • Build and refine audiences for future advertising

How Meta Pixel Works

Meta Pixel collects certain information automatically, such as:

  • Your IP address

  • Device and browser information

  • Pages you visit on our Site

  • Whether you submitted a contact form

This information may be used by Meta in accordance with its own privacy policies.

Your Choices Regarding Meta Pixel

At this time, we do not have a cookie consent banner or an opt-out mechanism implemented on the Site. However, you may:

  • Adjust your ad preferences directly through Meta’s Ad Settings

  • Use your browser’s privacy settings to block third-party cookies

  • Use privacy tools or browser extensions that block tracking pixels


6. GOOGLE ANALYTICS AND GOOGLE ADS

We use Google Analytics to understand how visitors interact with our Site, including:

  • Which pages are visited

  • How long users spend on the Site

  • General traffic trends

We also use Google Ads for advertising purposes, which may involve cookies and tracking technologies to measure ad performance.

Google may collect and process data about your use of the Site in accordance with its privacy policies.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.


7. SHARING OF YOUR INFORMATION

We do not sell your personal information.

We may share your information with:

  • Service providers that assist in operating our Site or marketing (e.g., Meta, Google, website hosting providers)

  • Legal authorities if required by law or to protect our rights

  • Business successors in the event of a merger, acquisition, or sale of assets

All third parties are required to use your information only for authorized purposes.


8. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

A. Categories of Personal Information We Collect (Last 12 Months)

We have collected the following categories of personal information:

  • Identifiers (name, email, phone, company)

  • Internet activity (IP address, browsing activity, page views)

B. Purposes for Collection

We collect this information for business and advertising purposes, including:

  • Responding to inquiries

  • Website analytics

  • Advertising and marketing

C. “Sale” or “Sharing” of Personal Information

We do not sell personal information in exchange for money.

We also state that we do not currently “sell or share” personal information for targeted advertising within the meaning of California law. (Based on your response in Section F.)

Because of this, we do not provide a “Do Not Sell or Share My Personal Information” link at this time.

D. Your Rights as a California Resident

You may have the right to request:

  • Access to the personal information we have about you

  • Correction of inaccurate personal information

  • Deletion of your personal information

To make a request, contact us using the information below.

We will verify your identity before fulfilling your request.


9. DATA SECURITY

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


10. CHILDREN’S PRIVACY

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.


11. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.


12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.


13. CONTACT US

If you have questions about this Privacy Policy or your personal information, you may contact us at:

Ask Mercedes LLC (MVC Consulting)
Las Vegas, NV
Email: Mercedes Cruz
Phone: (702) 374-1673
Website: askmercedesllc.com

HOW I HELP

Still Have Questions?

If you didn’t find your answer here, let’s talk. I’m happy to answer any questions you have about your specific situation.